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We take pride in offering quick, relevant and effective support. If you have a problem, please don't hesitate to reach out to us.

Email support

The easiest way to reach us is to send an email to at 


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Service Desk

File a support request through our customer service portal. If you include information / screen shots from the Kerberos Authentication Test Page and the Active Directory Test PageTest Pages in the Kantega SSO add-on, we can often see what is going wrong and suggest changes which can remedy the problem. 

Email support

You can also send an email directly to


Our official opening hours for email support is 8 am to 4 pm (08-16), Central European Time.

Service Desk

File a support request through our servicedesk.

Web chat

If we need more information, we might invite you to a live web chat where we can learn more about your environment, share screen shots and ask questions.