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  • Select whether users already exist or if you wish to have users automatically created upon login.
    • To automatically create users, Salesforce needs to send a Name and the email in addition to the user name attribute (Not covered in this guide)


  • Review the Summary
  • Press Finish

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Identity Provider Login Test

It´s now time to perform a test login.

  • Copy the usertest URL
  • Open the URL in an in incognito window

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Testing in an incognito window

  • The IDP test page is anonymously viewable
  • Press Run test

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Perform a test login. (The user must have been granted permissions)

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SSO test results

  • Go back to Test Results 
  • Select Results

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Add example.com as a known domain. 

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Choose the preferred SAML username attribute. Name ID is selected by default.

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Redirect mode

After setting up SSO, choose a redirect mode that best fit your use case. 

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Users should now be able to log into JIRA using their Salesforce account.

Testing/configuring the identity provider

After finishing the wizard, you will be sent to the test pages for verification of your setup. Here, you may also perform the last configuration parts. Follow this generic introduction to the test pages and final configuration. AD FS is used as the example here.